2014 Report details for project: Next Generation Shared Services

Project name: Next Generation Shared Services - there are 2 reports for this project: 2014, 2015
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Organisation: CO (D2) - see all reports for this organisation
Report year: 2014 (data is from Sept 2013)
Category: Transformation - see all reports for this category
Description: The NGSS Strategic plan (published 28 Dec 12) defines five centres for shared services, which accounts for all central government departments with the exception of FCO who are working on a separate international model but are still integral to the programme. Strategic goals: Create and operate a Crown Oversight Function (COF), to provide governance structure to monitor performance of all Shared Service Centres (SSCs) and Dept retained functions; Work effectively with DfT and DWP to create two Independent Shared Service Centre solutions (ISSCs), which will operate independently from any customer organisation, and work with targeted Depts. to transition current services to one of these two solutions; provide oversight, sharing of best practice and benchmarking facilities to those Depts. where it has been agreed they can remain stand alone (MoD, HMRC and MoJ). Ensure a lower cost ERP solution is available as part of the ISSC solutions, reduce dependency and cost on the current dominant ERP providers, remove barriers to entry for smaller Depts. and organisations by reducing software and maintenance costs. The Programme and strategic goals will be delivered by four component projects: 1. ISSC 1 is based on the DfT SSC in Swansea and has been divested to arvato. This is now in the process of being novated to Cabinet Office. ISSC1 will include a Low Cost ERP platform for smaller Depts. NOTE - DfT divestment (basis for ISSC1) is subject of a separate GMPP report 2. ISSC2 will build out of DWP SSC, working in partnership with DEFRA, EA and BIS and is currently going through a commercial procurement to deliver a JV partnership – this is due to complete in October 2013. 3. Crown Oversight Function is monitoring performance of all SSCs and Dept retained functions. Performance monitoring is being undertaken through centrally agreed benchmarks at both organisational level and process level for HR, finance and payroll. The COF will also include reporting benefits for the NGSS programme; 4. Single Operating ERP Platform Project (SOP). A key objective of the NGSS Programme is to consolidate ERP solutions and deliver standard processes across central govt depts. Central govt has a large portfolio of Oracle ERP implementations which require some form of upgrade to Release 12 and Govt has an opportunity to consolidate a number of solutions on to one Oracle Platform.
DCA (RAG): Amber/Red
DCA text: The programme has scheduled the ISSC1 on-boarding and 'go-live' timetable with a planned delivery date for the DfT Tranche 1 Migration of 1 July 2014, to ensure that the supplier's (arvato Ltd) hardware infrastructure is fully compliant with CESG accreditation. The ISSC2 provider (Shared Services Connected Ltd) is working with customer organisations to ensure agreed services are delivered and a detailed Transformation Plan will be delivered by the end of April 2014. Business Assurance arrangements will also be in place by the end of April 2014. While a number of business and operational risks and issues exist across ISSC1 and ISSC2 these are being actively managed through more focussed and closer engagement with service suppliers and customer organisations alike and do not pose any major risk to successful delivery of the programme.
Start date: 2012-12-28
End date: 2015-04-30
Schedule text: The NGSS Programme is based in Cabinet Office and good progress has been made with the strategy and against the schedule and milestones. The 2nd shared service centre (SSC Ltd) was set up and began operations as a joint venture between Government and Steria Ltd in November 2013, going 'live' ahead of schedule. The programme assumed management responsibility for the SSC Ltd Framework Contract in November 2013 and the ISSC1 Standard Build, delivering a core operating platform across its customer organisations, was completed in the same month. ISSC1 customers HM Treasury, DCLG (Dept for Communities and Local Government) and DCMS (Dept for Culture, Media and Sport) signed Call-off contracts in January 2014 and the ISSC2 Stabilisation & Transition Phase was completed in February 2014, followed by the SOP (Standard Operating Platform) Core Design on 12 March 2014.
Baseline: £8.00m
Forecast: £8.00m
Variance: 0.00%
Variance text: N/A variance less than 5%
Whole Life Cost: £11.60m
WLCost text: No departmental narrative
Sourcefile: IPA_2014.csv

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