2014 Report details for project: Debt Staff Reinvestment

Project name: Debt Staff Reinvestment - there are 2 reports for this project: 2014, 2015
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Organisation: HMRC (D25) - see all reports for this organisation
Report year: 2014 (data is from Sept 2013)
Category: Transformation - see all reports for this category
Description: This investment of staff represents the continuation of our existing operations, but increases the resource deployed on debt collection by 909 FTE over the proposed SR10 reduced resource baseline. Benefits are calculated against the SR10 reduced resource baseline as the counterfactual. Investing staff back into our more efficient and effective debt collection model results in additional receipts in the consolidated fund of £1108m over the SR10. Even with this investment, DMB will deliver a 9% net FTE reduction across the SR10 period as well as the additional receipts detailed above. The majority of investment (£56.3m) is paybill with a small amount of capital and resource to enable the transfer of staff into DMB. Operational planning with this investment scenario has demonstrated no scale up costs elsewhere.
DCA (RAG): Amber/Green
DCA text: Benefit delivery is ahead of profile and the project is ready to move into business as usual subject to formal closedown procedures which are underway.
Start date: 2011-04-01
End date: 2015-04-01
Schedule text: No departmental narrative
Baseline: £16.89m
Forecast: £16.89m
Variance: 0.00%
Variance text: No departmental narrative
Whole Life Cost: £56.42m
WLCost text: No departmental narrative
Sourcefile: IPA_2014.csv

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Acknowledgement: GMPP data has been re-used under the Open Government Licence.