2015 Report details for project: NHS Choices

Project name: NHS Choices - there are 2 reports for this project: 2015, 2016
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Organisation: DOH (D12) - see all reports for this organisation
Report year: 2015 (data is from Sept 2014)
Category: ICT - see all reports for this category
Description: NHS Choices (www.nhs.uk) is the digital channel for the NHS. It receives over 43m unique visits every month and usage of the site has grown annually since launch. NHS Choices allows users to access comprehensive, clinically valid information on health conditions and information about health and social care services and performance. NHS Choices is designed to meet the requirements of those with health or care needs, either directly (e.g. patient or service user) or indirectly (e.g. carer). It will focus on the following objectives responding to core user needs, including: • Prevent ill health and promote good health: e.g. I want to improve my health and/or wellbeing or avoid past experiences of poor health; • Promote early intervention: e.g. I have a symptom, I need help; • Reassure and give confidence: e.g. I have a diagnosis or question related to my care, what do I do; • Access to services or treatment: e.g. I need a service, how do I choose and access it; and • Motivate: e.g. I have an illness and I am not involved in planning my care. A programme of transformation is required to develop a service which meets these objectives. The current service has not changed substantively since launch in 2007. NHS England and the Health and Social Care Information Centre are developing a plan for delivery of this transformation programme as well as a definition of the scope of the minimum viable service. In parallel, NHS England is developing the business case to secure investment for the capability and capacity required to undertake transformation activity and maintain the minimum viable service.
DCA (RAG): Red
DCA text: The MPA RAG rating was Red at Q2 2014. The key issues for the NHS Choices programme are: - splitting the transformation programme from the running of the live service (the minimum viable service); - leadership of the programme and establishing a permanent Senior Responsible Owner; and - future direction and funding for the service. Therefore the NHS Choices programme pathway to a green delivery confidence includes: - review of the current programme management and governance arrangements; - appointment of a permanent Senior Responsible Owner for the programme; - the business justification for funding of the live service for 2015/16 and initial funding of the transformation programme to be approved; and - a programme business case for 3 years (with option to extend by 2 further years) to be submitted for approval.
Start date: 2013-09-02
End date: None
Schedule text: On-going discussions between the Department of Health, Cabinet Office, NHS England and the Health and Social Care Information Centre seek to secure agreement on the production of a revised funding model & business case approach, taking account of the latest Cabinet Office and Department of Health spend control guidance. NHS England is responsible for the production of the full 5 year business case, and this will be created alongside the business justification to ensure funding for the current live service (including transformation activities) is secured for the next financial year.
Baseline: £0.00m
Forecast: £0.00m
Variance: None%
Variance text: The costs reflect the budget for the current live service. There has been a strategic shift in the operating model between delivering the NHS Choices programme as a live service and the transformation activities. This split is still subject to ongoing discussions with between the Department of Health, Health and Social Care Information Centre, NHS England and the Cabinet Office.
Whole Life Cost: £0.00m
WLCost text: The programme will be subject to a split between 'Live Service' and 'Transformation' the detail of this split is still subject to ongoing discussions between the Department of Health, Health and Social Care Information Centre, NHS England and the Cabinet Office. Note data is not provided: The Strategic Outline Case received DH approval in Feb 2014, although it was not approved by HMT. There are on-going discussions with DH, MPA, CO, NHS England and the HSCIC to secure agreement on the production of a revised funding model & business case, taking account of the latest spending control guidance. Until discussions have concluded, a revised business case is unavailable.
Notes1: DOH NON CAPITAL Data not provided by department Data not provided by department Data not provided by department Data not provided by department
Notes2:
Sourcefile: IPA_2015.csv

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