2015 Report details for project: Debt Staff Reinvestment

Project name: Debt Staff Reinvestment - there are 2 reports for this project: 2014, 2015
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Organisation: HMRC (D25) - see all reports for this organisation
Report year: 2015 (data is from Sept 2014)
Category: Transformation - see all reports for this category
Description: This investment of staff represents the continuation of our existing operations, but increases the resource deployed on debt collection by 909 FTE over the proposed SR10 reduced resource baseline. Benefits are calculated against the SR10 reduced resource baseline as the counterfactual. Investing staff back into our more efficient and effective debt collection model results in additional receipts in the consolidated fund of £1108m over the SR10. Even with this investment, DMB will deliver a 9% net FTE reduction across the SR10 period as well as the additional receipts detailed above. The majority of investment (£56.3m) is paybill with a small amount of capital and resource to enable the transfer of staff into DMB. Operational planning with this investment scenario has demonstrated no scale up costs elsewhere.
DCA (RAG): Green
DCA text: Debt Management and Banking resources are being maintained within operational tolerances with key performance indicators showing strong delivery across the business.
Start date: 2011-04-01
End date: 2015-04-01
Schedule text: Data not provided by department
Baseline: £22.54m
Forecast: £22.54m
Variance: 0.00%
Variance text: Budget variance less than 5%
Whole Life Cost: £56.42m
WLCost text: Data not provided by department
Sourcefile: IPA_2015.csv

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Acknowledgement: GMPP data has been re-used under the Open Government Licence.