2015 Report details for project: Integrated Delivery Programme (IDP)

Project name: Integrated Delivery Programme (IDP) - there are 5 reports for this project: 2013, 2014, 2015, 2016, 2017
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Organisation: MOJ (D18) - see all reports for this organisation
Report year: 2015 (data is from Sept 2014)
Category: ICT - see all reports for this category
Description: The aim of the Integrated Delivery Programme is to reform Local Justice Areas (LJAs) to increase efficiency & effectiveness. The objectives are: • To address a number of financial control weaknesses identified by the National Audit Office in qualifying the 2008/09 and 2009/10 accounts for the Legal Service Commission (the forerunner of the Legal Aid Agency), • To be a key step in replacing an ageing case management system (CIS) • To improve service for providers and clients by providing for increased online working, • To support more efficient ways of working that will be crucial to enabling the Legal Aid Agency to meet challenging cost reduction targets.
DCA (RAG): Amber
DCA text: The Delivery Confidence rating reflects the continued challenges in migrating users to the new system, and the programme's on-going efforts to improve the user experience by implementing enhancements to it. Delivery Confidence has subsequently improved.
Start date: 2009-07-01
End date: 2014-09-01
Schedule text: Client and Cost Management System (CCMS) is the online system through which providers can submit civil legal aid applications. National rollout of voluntary usage of CCMS commenced on 31st March 2014 and was completed on 29th September. Contractual Notices outlining the timeline to mandatory use of the system were issued to providers on 26th January 2015. This will mandate the use of CCMS for new legal aid applications from 1st October 2015. The 8 month lead in time is to provide firms with sufficient time to train their staff and integrate the system into their businesses. There has been a steady increase in usage with approximately two-thirds of providers using the system to process applications, equating to c.50% of applications being processed digitally. The project end date has consequently been revised accordingly.
Baseline: £3.94m
Forecast: £3.97m
Variance: 0.60%
Variance text: Data not provided by department
Whole Life Cost: £71.49m
WLCost text: The Whole Life Costs cover the implementation budget and some elements of ongoing Business As Usual support costs. The ongoing support costs will continue until this system is no longer in use and it does not have a defined end date.
Notes1: Integrated Delivery Programme
Sourcefile: IPA_2015.csv

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Acknowledgement: GMPP data has been re-used under the Open Government Licence.