2015 Report details for project: NOMS ICTS Services (NICTS) Programme

Project name: NOMS ICTS Services (NICTS) Programme - there are 5 reports for this project: 2013, 2014, 2015, 2016, 2017
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Organisation: MOJ (D18) - see all reports for this organisation
Report year: 2015 (data is from Sept 2014)
Category: ICT - see all reports for this category
Description: The aim of the NOMS ICT Services (NIS) Programme is to address the provision of ICT Services under the Quantum contract, which expired at the end of 2012. The new ICT Services contract will sustain the NOMS service until the forthcoming Future IT Sourcing (FITS) contracts are in place and are ready for applicable services to be transitioned. The objectives are: • Ensure the new NIS contract can be terminated by service ‘tower’ and by month, to be replaced by FITS contracts for service towers, unless the contractor can demonstrate superior value for money during the remaining contract term, • Deliver the transformation of the current technology to the new infrastructure services.
DCA (RAG): Red
DCA text: The Delivery Confidence rating reflects the main rollout phase of the programme being paused in August 2014, due to performance issues with the live service. It was subsequently re-started, but further operational service issues in March 2015 have led to an independent review by Deloitte. Whilst awaiting the outcome of that review, significant work has been completed to ensure the live service has been kept in a stable and usable state. The programme is preparing for a decision to restart roll out in late June 2015. Separately, commercial negotiations are ongoing. These will give the programme the contractual right to cease the contract, and obtain a satisfactory settlement from the provider.
Start date: 2011-07-18
End date: 2014-11-30
Schedule text: Deployment of the main rollout activities was paused between August and December 2014, whilst significant performance issues were investigated and corrected. The revised remediation plan agreed by the Programme Board, sets out the new phased approach to delivery. This has had significant impact on the schedule, moving the main rollout and programme closure into 2015/16. However, some aspects of the programme (printer deployment and Satellite replacement) have now been completed.
Baseline: £89.40m
Forecast: £95.80m
Variance: 7.20%
Variance text: The above forecasts were provided when the current plan was to deliver the main NIS Programme within 2014/15. The variance is caused by forecast payment dates moving from 2013/14 to 2014/15, in line with the slippage in contractual milestones. Subsequently, the main programme rollout was paused. An updated financial position will be available following recommencement of rollout.
Whole Life Cost: £248.82m
WLCost text: The Whole Life Costs are based on the assumptions made to deliver the main NIS Programme within 2014/15. Since that point, significant issues have occurred and the main programme rollout was paused. An updated financial position will be available following recommencement of rollout.
Notes1: NOMS ICTS Services (NIS) Programme (formally part of Quantum Re-compete Project)
Sourcefile: IPA_2015.csv

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Acknowledgement: GMPP data has been re-used under the Open Government Licence.