2016 Report details for project: NHS Electronic Staff Record Reprocurement Project

Project name: NHS Electronic Staff Record Reprocurement Project - there are 3 reports for this project: 2015, 2016, 2017
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Organisation: DOH (D12) - see all reports for this organisation
Report year: 2016 (data is from Sept 2015)
Category: ICT - see all reports for this category
Description: The NHS Electronic Staff Record (ESR) provides payroll and HR services to all NHS organisations in England and Wales, apart from two English NHS Trusts. The NHS ESR Re-procurement Project was previously established to replace the expiring McKesson UK contract to provide this service. A new contract was awarded to IBM in December 2014. Day-to-day management of the contract and service delivery is undertaken by an NHS Central team, reporting to the SRO.
DCA (RAG): Amber
DCA text: The ESR Contract with IBM details three distinct elements of activity: (1) OPERATE - IBM Interim Service delivery commenced in June 2015. A successful transfer of responsibility from ESRs previous supplier was achieved, and service has been stable to date. IBM will assume full responsibility for all aspects of ESR Service from 1 December 2015 - the date of contract expiry between DH and McKesson UK for residual services; (2) TRANSITION - A revised transition approach has been required following delivery issues with IBMs original transition plan. The revised approach is considered both simpler and less risky to service continuity, with the supplier performing smaller and controlled changes to the Service Infrastructure over a period extending throughout 2016. IBM have also secured rights to continue to deliver service using the previous suppliers facilities - effective 1 December 2015, thereby removing the need to physically move the data centre; (3) ENHANCE - following a number of challenges identified with building the initial enhancements for ESR, IBM notified of a delay to the delivery of the first tranche of solution developments. Re-planning is in progress.
Start date: 2013-06-10
End date: 2015-11-30
Schedule text: The ESR Contract with IBM details three distinct elements of activity: (1) OPERATE - IBM Interim Service delivery commenced in June 2015. A successful transfer of responsibility from ESRs previous supplier was achieved, and service has been stable to date. IBM will assume full responsibility for all aspects of ESR Service from 1 December 2015 - the date of contract expiry between DH and McKesson UK for residual services; (2) TRANSITION - A revised transition approach has been required following delivery issues with IBMs original transition plan. The revised approach is considered both simpler and less risky to service continuity, with the supplier performing smaller and controlled changes to the Service Infrastructure over a period extending throughout 2016. IBM have also secured rights to continue to deliver service using the previous suppliers facilities - effective 1 December 2015, thereby removing the need to physically move the data centre; (3) ENHANCE - following a number of challenges identified with building the initial enhancements for ESR, IBM notified of a delay to the delivery of the first tranche of solution developments, scheduled for April 2016. Re-planning is in progress to identify revised delivery dates during 2016.
Baseline: £47.10m
Forecast: £45.30m
Variance: None%
Variance text: Budget Variance less than 5%
Whole Life Cost: £267.00m
WLCost text: Total budgeted whole life costs relate to Service Transition, On-going Delivery and Enhancements for the period Jan 15 to Aug 22. IBM are working with the Authority on replanning its activities regarding Transition, Enhance and Operate components of the contract. As a consequence, costs associated with the Contract are currently being reworked in line with the replanning activities. Total Budget Whole Life cost will remain as forecast, but in line with replanning activities there may be movements in annual budgets. Replanning activities are due to commence Quarter 3 FY15/16 which will result in a Contract Change Notice to reset the Contractual milestones and cost profile.
Notes1: Budget variance less than 5%
Notes2:
Sourcefile: IPA_2016.csv

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