2017 Report details for project: NHSmail 2

Project name: NHSmail 2 - there are 5 reports for this project: 2014, 2015, 2016, 2017, 2018
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Organisation: DOH (D12) - see all reports for this organisation
Report year: 2017 (data is from Sept 2016)
Category: ICT - see all reports for this category
Description: The NHSmail 2 project will identify a solution and deliver a replacement to the existing NHSmail service.
DCA (RAG): Amber
DCA text: The programme has continued to work closely with the supplier on delivery against the agreed Service Improvement Plan, which has now achieved the desired effect of increasing service resilience and improving the quality of service provided by the the service desk. Decommissioning activites with the exiting supplier are drawing to a close with only the destruction of the physical hard drives remaining. Skype for Business Instant Messaging and Presence pilots have now completed with mass enablement underway, the Audio and Video pilots are now progressing to cover clinical scenerios. Work is currently underway to confirm the affordability pressures post March 2017.
Start date: 2012-03-29
End date: 2021-02-26
Schedule text: The programme remains on schedule having successfully completed migration of all NHSmail 1 email accounts to NHSmail on 31 August 2016. Additional top-up services and future development activities are progressing to plan.
Baseline: £17.19m
Forecast: £25.11m
Variance: 46.00%
Variance text: Forecast is off profile due to delays with the new supplier being ready to start migration following delays in contract signature and engagement with the incumbent. Migration commenced in the last week of May 2016 which led to continuation costs with the incumbent to September 2016. In December 2015 the rebaseline of spend was approved with the successful bidder and an additional three month service with exiting supplier.
Whole Life Cost: £133.03m
WLCost text: Budget costs taken from FBCv1.0 & Transition FBC which excludes VAT and inflation and are discounted. Includes all costs (i.e. both central and HSCIC costs) as reflected in the business case. The whole life cost for the NHS Mail 2 project over the initial term to 2020/21 has been revised to £135.79m, which is an increase of £2.94m on the original business case of £133.03m. All figures include contingency, local costs, inflation and it is assumed VAT is recoverable. In December 2015 Informatics Programme Managfement Board approved the rebaseline with Accenture and an extra 3 month service with Vodafone and the remaining years forecast have been updated to reflect the new approved figures.
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Sourcefile: IPA_2017.csv

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