2017 Report details for project: Universal Credit Programme

Project name: Universal Credit Programme - there are 7 reports for this project: 2013, 2014, 2015, 2016, 2017, 2018, 2019
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Organisation: DWP (D10) - see all reports for this organisation
Report year: 2017 (data is from Sept 2016)
Category: Transformation - see all reports for this category
Description: Universal Credit replaces six separate benefits and tax credits for working age people, bringing together in and out of work systems into one, to make work pay. When fully rolled out it is expected that up to 7 million households will benefit from Universal Credit. Legislated for in 2012-13, it has now entered implementation phase.
DCA (RAG): Amber
DCA text: The delivery confidence assessment awarded at the Infrastructure and Projects Authority (IPA) Health Check Review in September 2016 reflects the continued progress the Programme has made since the previous Amber rating given at the IPA review in October 2015. In awarding the delivery confidence assessment the IPA acknowledged: • Live Service for Singles has been rolled out nationally • There is early evidence that policy outcomes are being delivered • The revised Plan is supported by all stakeholders • The Plan is stretching, but manageable, with contingency built in • Governance structures are comprehensive and fit for purpose • There is a strong and effective SRO • The full range of stakeholders are positively engaged • The relationship with Delivery Partner HMRC is working well • Operations are confident that they can deliver the required capacity and capability • Planning for Migration has commenced The latest IPA Health Check proposed a total of nine recommendations which primarily focus on • Automation and Full Service capability • A stable, high performing and resilient IT system • Operational MI hierarchy sufficient to drive the business • A workable ID assurance solution All have been accepted by the Programme, and action owners have been assigned and implementation action plans drawn up and are on track. All recommendations and action plans will be subject to regular monitoring and independent scrutiny to ensure all necessary action is being taken to address and close the recommendations at the earliest opportunity.
Start date: 2011-11-17
End date: 2022-06-30
Schedule text: Delivery remains on track. We have approval of the UC Outline Business Case and funding drawdown through to September 2017 and are currently working on the Full Business Case due in the Autumn. We are now implementing the revised roll-out plan, announced in July 2016, enabling the programme to deliver the Summer Budget changes to the required timetable. In November 2016 the programme will announce the final phase in the roll-out of the full service. The programme will continue its gradual, safe and secure delivery approach of rolling out 5 jobcentres per month through to June 2017, building up to 30 jobcentres in July 2017 then scaling up from October 2017 and completing rollout in September 2018. The migration of claimants from legacy benefits will commence in July 2019 and complete in March 2022. Universal Credit is now available in every Jobcentre and Local Authority across Great Britain and commenced Transition to the full Universal Credit service for all claimant types as planned in May 2016. From December 2016, 44 jobcentre areas will deliver the full service. The programme is currently planning for the scaling up in July and October. All Critical Milestones continue to be delivered on time.?
Baseline: £534.88m
Forecast: £496.65m
Variance: -7.00%
Variance text: Forecast spend in 2016/17 is below budget primarily due to lower estimates of IT and operational resource costs following revisions to roll out schedules for the Full Service
Whole Life Cost: £13,573.69m
WLCost text: The budgeted whole life cost figure reflects the Outline Business Case as approved by HMT in December 2015 and excludes the impact of savings expected to be delivered by the Programme.
Sourcefile: IPA_2017.csv

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Acknowledgement: GMPP data has been re-used under the Open Government Licence.