2018 Report details for project: MoJ Shared Services Evolve (SS Evolve) Programme

Project name: MoJ Shared Services Evolve (SS Evolve) Programme - there are 6 reports for this project: 2013, 2014, 2015, 2016, 2017, 2018
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Organisation: MOJ (D18) - see all reports for this organisation
Report year: 2018 (data is from Sept 2017)
Category: ICT - see all reports for this category
Description: The MoJ Shared Services Programme’s aim is to deliver transformation in the approach to the provision of back office services in MoJ.
DCA (RAG): Amber/Green
DCA text: As SOP had been accepted into service, the programme was closed. As there was a continuing need to manage ongoing SOP defects, a service management arrangement was formed involving eight key suppliers. There was also a move away from contractor-based support to managed service leading to resourcing and cost benefits. There continued a good collaboration with SSCL Business Partner & Delivery Teams (both within SSCL and the business) leading to stabilisation of service following SOP go live and improving KPI/SLA performance. There was strong leadership of the change from fixed to volumetric pricing for SSCL transactional services, driving significant cost savings for MoJ. SOP Optimisation: projects completed included DWP Go Live, Hyperion, Strategic Reachback, Skins Beta, Dom1 Windows 10/Office 365 compatibility, Apex Portal and Qlik proof of concept.
Start date: 2013-09-07
End date: 2015-11-05
Schedule text: Programme is now closed.
Baseline: £43.86m
Forecast: £46.03m
Variance: 5.00%
Variance text: Budget variance less than 5%
Whole Life Cost: £398.07m
WLCost text: The Whole Life Costs (WLC) represent the move to a fully outsourced service of the MoJ’s back office functions in line with the Government's Next Generation Shared Services Strategy. The current WLC includes Resource costs covering: programme team delivery, training, legal and development costs. In addition, capital investment has been made to create IT infrastructure assets i.e. Merge and SOP asset. These costs are derived from the original Financial Business Case. There is no significant changes to the figure since quarter 3 2017/18.
Notes1: Shared Services (ISSC2) Evolve
Sourcefile: IPA_2018.csv

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Acknowledgement: GMPP data has been re-used under the Open Government Licence.